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Backbone Network
DDoS Mitigation
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We have disabled this upstream temporarily and report to our upstream.
The Portal maintenance is now finished.
We are currently performing emergency maintenance and will be back shortly.
This issue has been resolved!
The carrier implemented a fix and currently monitoring the result.
One of our upstream carrier issue CU 9929 and China Telecom 4134 congestion in China, May you are facing Traffic intermittent cut-out or high latency and packet loss, the Carrier is still working on it.
We just resolved the issue!
This issue will be resolved in the next release.
We are currently investigating this incident.
We would like to inform you of our Client Portal Maintenance where we go through of version updates. These types of maintenance unfortunately client portal will not be available
Location: Global
Facility: RCP.Net Client Portal
Endpoint: http://clients.rcp.net
Start Date: Sunday, May 1st, 2022 - 8:00 AM UTC
End Date: Sunday, May 1st, 2022 - 9:00 AM UTC
Work Window: 1 Hours
Status: Scheduled
Risk: Medium
Maintenance Type: Scheduled Version Updates
Reason for Work: Upgrading Client Portal, client portal will not be available, You will not be able to access client portal such as manage your services, place new order.
Our upstream providers have reset the BGP session The network has been restored.
Our network engineers are actively working with our upstream providers to restore connectivity as quickly as possible.
We see connectivity issues with the LAX network happening and we are currently investigating this incident.
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