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Ilmoitushistoria

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heinä 2022

HEINÄ23
Network emergency maintenance
ValmistunutHuolto9 minuuttia
  • Valmistunutheinäkuuta 23, 2022 klo 11.35UTC

    Maintenance has completed successfully.

  • Suunniteltuheinäkuuta 23, 2022 klo 11.26UTC

    We are planning for a scheduled maintenance during that time. There is a fatal error in the device configuration file, we need to restart the device to correct the configuration and avoid the risk of failure at any time.

HEINÄ22
Network equipment Firmware Upgrade (Tokyo)
ValmistunutHuolto

  • We are planning for a scheduled maintenance during that time.

    Maintenance Impact: We will reboot the device for the firmware update to take effect, the network may be down for 15 minutes.

    heinäkuuta 22, 2022 klo 16.00UTC
HEINÄ12
Upstream circuit maintenance (China Unicom)
ValmistunutHuolto42 tuntia 19 minuuttia
  • Valmistunutheinäkuuta 14, 2022 klo 08.19UTC

    Maintenance has completed successfully.

  • Meneilläänheinäkuuta 13, 2022 klo 17.38UTC

    Maintenance is now in progress.

  • Suunniteltuheinäkuuta 12, 2022 klo 14.00UTC

    China Unicom is planning for a scheduled maintenance during that time.

    Maintenance Window Start: 12 JUL 2022 14:00 UTC

    Maintenance Window End: 12 JUL 2022 21:00 UTC

    Maintenance Impact: Degraded connection performance to Mainland China

kesä 2022

We observed intermittent traffic disruptions on one of HKG's upstream networks.
Ratkaistu4 minuuttia
  • RatkaistuUTC

    We have disabled this upstream temporarily and report to our upstream.

  • SeurataanUTC

    We have disabled this upstream temporarily and report to our upstream.

KESÄ14
Client Portal Emergency Maintenance
ValmistunutHuolto26 minuuttia
  • Valmistunutkesäkuuta 14, 2022 klo 18.21UTC

    The Portal maintenance is now finished.

  • Meneilläänkesäkuuta 14, 2022 klo 17.58UTC

    We are currently performing emergency maintenance and will be back shortly.

  • Suunniteltukesäkuuta 14, 2022 klo 17.55UTC

    We are currently performing emergency maintenance and will be back shortly.

One of our upstream carrier issue CU 9929 and China Telecom 4134 congestion in China
Ratkaistu65 tuntia 34 minuuttia
  • RatkaistuUTC

    This issue has been resolved!

  • SeurataanUTC

    The carrier implemented a fix and currently monitoring the result.

  • TunnistettuUTC

    One of our upstream carrier issue CU 9929 and China Telecom 4134 congestion in China, May you are facing Traffic intermittent cut-out or high latency and packet loss, the Carrier is still working on it.

touko 2022

USDT Gateway automatically credited issue
Ratkaistu511 tuntia 43 minuuttia
  • RatkaistuUTC

    We just resolved the issue!

  • TunnistettuUTC

    This issue will be resolved in the next release.

  • TutkitaanUTC

    We are currently investigating this incident.

TOUKO1
Client Portal Maintenance
ValmistunutHuoltotunti

  • We would like to inform you of our Client Portal Maintenance where we go through of version updates. These types of maintenance unfortunately client portal will not be available

    Location: Global

    Facility: RCP.Net Client Portal

    Endpoint: http://clients.rcp.net

    Start Date: Sunday, May 1st, 2022 - 8:00 AM UTC

    End Date: Sunday, May 1st, 2022 - 9:00 AM UTC

    Work Window: 1 Hours

    Status: Scheduled

    Risk: Medium

    Maintenance Type: Scheduled Version Updates

    Reason for Work: Upgrading Client Portal, client portal will not be available, You will not be able to access client portal such as manage your services, place new order.

    toukokuuta 01, 2022 klo 15.00UTC

Edellinen

touko 2022 – heinä 2022

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