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čvc 2022

ČVC23
Network emergency maintenance
DokončenoÚdržba9 minut
  • Dokončenočervence 23, 2022 v 11:35UTC

    Maintenance has completed successfully.

  • Naplánovánočervence 23, 2022 v 11:26UTC

    We are planning for a scheduled maintenance during that time. There is a fatal error in the device configuration file, we need to restart the device to correct the configuration and avoid the risk of failure at any time.

ČVC22
Network equipment Firmware Upgrade (Tokyo)
DokončenoÚdržba

  • We are planning for a scheduled maintenance during that time.

    Maintenance Impact: We will reboot the device for the firmware update to take effect, the network may be down for 15 minutes.

    července 22, 2022 v 16:00UTC
ČVC12
Upstream circuit maintenance (China Unicom)
DokončenoÚdržba42 hodin 19 minut
  • Dokončenočervence 14, 2022 v 8:19UTC

    Maintenance has completed successfully.

  • Probíháčervence 13, 2022 v 17:38UTC

    Maintenance is now in progress.

  • Naplánovánočervence 12, 2022 v 14:00UTC

    China Unicom is planning for a scheduled maintenance during that time.

    Maintenance Window Start: 12 JUL 2022 14:00 UTC

    Maintenance Window End: 12 JUL 2022 21:00 UTC

    Maintenance Impact: Degraded connection performance to Mainland China

čvn 2022

We observed intermittent traffic disruptions on one of HKG's upstream networks.
Vyřešeno4 minuty
  • VyřešenoUTC

    We have disabled this upstream temporarily and report to our upstream.

  • MonitorujemeUTC

    We have disabled this upstream temporarily and report to our upstream.

ČVN14
Client Portal Emergency Maintenance
DokončenoÚdržba26 minut
  • Dokončenočervna 14, 2022 v 18:21UTC

    The Portal maintenance is now finished.

  • Probíháčervna 14, 2022 v 17:58UTC

    We are currently performing emergency maintenance and will be back shortly.

  • Naplánovánočervna 14, 2022 v 17:55UTC

    We are currently performing emergency maintenance and will be back shortly.

One of our upstream carrier issue CU 9929 and China Telecom 4134 congestion in China
Vyřešeno65 hodin 34 minut
  • VyřešenoUTC

    This issue has been resolved!

  • MonitorujemeUTC

    The carrier implemented a fix and currently monitoring the result.

  • IdentifikovánoUTC

    One of our upstream carrier issue CU 9929 and China Telecom 4134 congestion in China, May you are facing Traffic intermittent cut-out or high latency and packet loss, the Carrier is still working on it.

kvě 2022

USDT Gateway automatically credited issue
Vyřešeno511 hodin 43 minut
  • VyřešenoUTC

    We just resolved the issue!

  • IdentifikovánoUTC

    This issue will be resolved in the next release.

  • Vyšetřuje seUTC

    We are currently investigating this incident.

KVĚ1
Client Portal Maintenance
DokončenoÚdržba1 hodina

  • We would like to inform you of our Client Portal Maintenance where we go through of version updates. These types of maintenance unfortunately client portal will not be available

    Location: Global

    Facility: RCP.Net Client Portal

    Endpoint: http://clients.rcp.net

    Start Date: Sunday, May 1st, 2022 - 8:00 AM UTC

    End Date: Sunday, May 1st, 2022 - 9:00 AM UTC

    Work Window: 1 Hours

    Status: Scheduled

    Risk: Medium

    Maintenance Type: Scheduled Version Updates

    Reason for Work: Upgrading Client Portal, client portal will not be available, You will not be able to access client portal such as manage your services, place new order.

    května 01, 2022 v 15:00UTC

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kvě 2022 do čvc 2022

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