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يوليو 2022

يوليو23
Network emergency maintenance
مكتملصيانة9 دقائق
  • مكتمليوليو 23, 2022 في 11:35UTC

    Maintenance has completed successfully.

  • مخططيوليو 23, 2022 في 11:26UTC

    We are planning for a scheduled maintenance during that time. There is a fatal error in the device configuration file, we need to restart the device to correct the configuration and avoid the risk of failure at any time.

يوليو22
Network equipment Firmware Upgrade (Tokyo)
مكتملصيانة

  • We are planning for a scheduled maintenance during that time.

    Maintenance Impact: We will reboot the device for the firmware update to take effect, the network may be down for 15 minutes.

    يوليو 22, 2022 في 16:00UTC
يوليو12
Upstream circuit maintenance (China Unicom)
مكتملصيانة42 ساعة 19 دقيقة
  • مكتمليوليو 14, 2022 في 08:19UTC

    Maintenance has completed successfully.

  • قيد التقدميوليو 13, 2022 في 17:38UTC

    Maintenance is now in progress.

  • مخططيوليو 12, 2022 في 14:00UTC

    China Unicom is planning for a scheduled maintenance during that time.

    Maintenance Window Start: 12 JUL 2022 14:00 UTC

    Maintenance Window End: 12 JUL 2022 21:00 UTC

    Maintenance Impact: Degraded connection performance to Mainland China

يونيو 2022

We observed intermittent traffic disruptions on one of HKG's upstream networks.
تم الحل4 دقائق
  • تم الحلUTC

    We have disabled this upstream temporarily and report to our upstream.

  • قيد المراقبةUTC

    We have disabled this upstream temporarily and report to our upstream.

يونيو14
Client Portal Emergency Maintenance
مكتملصيانة26 دقيقة
  • مكتمليونيو 14, 2022 في 18:21UTC

    The Portal maintenance is now finished.

  • قيد التقدميونيو 14, 2022 في 17:58UTC

    We are currently performing emergency maintenance and will be back shortly.

  • مخططيونيو 14, 2022 في 17:55UTC

    We are currently performing emergency maintenance and will be back shortly.

One of our upstream carrier issue CU 9929 and China Telecom 4134 congestion in China
تم الحل65 ساعة 34 دقيقة
  • تم الحلUTC

    This issue has been resolved!

  • قيد المراقبةUTC

    The carrier implemented a fix and currently monitoring the result.

  • تم التحديدUTC

    One of our upstream carrier issue CU 9929 and China Telecom 4134 congestion in China, May you are facing Traffic intermittent cut-out or high latency and packet loss, the Carrier is still working on it.

مايو 2022

USDT Gateway automatically credited issue
تم الحل511 ساعة 43 دقيقة
  • تم الحلUTC

    We just resolved the issue!

  • تم التحديدUTC

    This issue will be resolved in the next release.

  • قيد التحقيقUTC

    We are currently investigating this incident.

مايو1
Client Portal Maintenance
مكتملصيانةساعة واحدة

  • We would like to inform you of our Client Portal Maintenance where we go through of version updates. These types of maintenance unfortunately client portal will not be available

    Location: Global

    Facility: RCP.Net Client Portal

    Endpoint: http://clients.rcp.net

    Start Date: Sunday, May 1st, 2022 - 8:00 AM UTC

    End Date: Sunday, May 1st, 2022 - 9:00 AM UTC

    Work Window: 1 Hours

    Status: Scheduled

    Risk: Medium

    Maintenance Type: Scheduled Version Updates

    Reason for Work: Upgrading Client Portal, client portal will not be available, You will not be able to access client portal such as manage your services, place new order.

    مايو 01, 2022 في 15:00UTC

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مايو 2022 إلى يوليو 2022

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